Get hands-on and conceptual guidance for creating and
adapting customer relationship management (CRM)
solutions-direct from leading CRM consultants. This
reference details design and coding practices that allow
you to customize Microsoft Dynamics CRM 4.0 to meet
specific business needs. Get expert insights on
customization, integration, and extension; end-to-end
solution designs from the product team; and numerous case
studies that demonstrate how to customize Microsoft
Dynamics CRM as a business solution. The book covers the
three major deployment options available: on-premises,
partner-hosted, and CRM Live.
|